About Carol Zernial Wellmed

Nationally recognized in the field of gerontology, Carol Zernial possesses expertise in as long-term care, elder abuse, the prevention of falls, evidence-based disease prevention, diabetes, and other critical issues facing seniors and their caregivers. Her more-than-two-decade history in the field includes participation in the 1995 White House Conference on Aging and a position as Acting Director of the Educational Services Division of the American Association of Homes and Services for the Aging in Washington, D.C. Since 2009, Carol Zernial has served as Executive Director of the WellMed Charitable Foundation and as Vice President of Community Relations for WellMed Medical Management, based in San Antonio, Texas.

Prior to joining WellMed, the largest physician-led practice-management company in South Texas, Ms. Zernial acted as Director of the Bexar Area Agency on Aging, overseeing a $5.7 million budget supporting more than 15,000 seniors and their caregivers. Other key positions of Carol Zernial include roles as Executive Director of Elderco in San Antonio, Philadelphia, and Washington, D.C.; and as Director and Lead Case Manager in Medicaid Waiver and Community Care for the Elderly programs for the Bay County Council on Aging in Panama City, Florida. The gerontology professional also directed the Area Agency on Aging of Tarrant County in Fort Worth, Texas, and led the Alzheimer’s Disease Initiative at the Life Manager Center of Northwest Florida in Panama City.

Ms. Zernial produces and cohosts a radio show, Caregiver SOS: On Air presented by the WellMed Charitable Foundation, on Newstalk 930 AM KLUP. A frequently sought-after speaker at national conferences, the expert on aging sits on the Board of Directors of the National Council on Aging and the Aging Texas Well Advisory Committee. The author and editor of The Service Coordinator Training Manual, Carol Zernial earned honors as the 2008 Texas Outstanding Professional in the Field of Aging. She completed a B.A. in French at Trinity University and an M.A. in Social Gerontology at the University of the Incarnate Word, both in San Antonio.


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